One fine day, a bus driver went to the bus garage, started the bus and drove off along the rout. No problems for the few first stops, few people got on, few got off, and things went generally well.
At the next stop,a big hulk of a guy got on. Six feet eight, built like a wrestler, arms hanging down to the ground. He stared at the driver and said, “big John doesn’t pay”
And sat down at the back.
The driver was naturally week,little shorter than big John,so he didn’t argue with big John,but he wasn’t happy about it, the next day the same thing happened-big John got on again, made a show of refusing to pay, and sat down, and the next day and so on…
This grated on the bus driver, who started losing sleep over the way big John was taking advantage of him. Finally he could tolerate it no longer, he signed up for body building courses, karate, judo and all that good stuffs.
By the end of the summer, he had become quite strong: what’s more, he felt really good about himself. So on the next Monday, when big John once again got on the bus and said “big John doesn’t pay”, the driver stood up, stared back at big John,and screamed “and why not?
With a surprised look on his face, big John replied “big John has a buss pass”
Management lesson: “be sure there is a problem in the very first place, before working hard to solve the problem”